Payment

If you know which items you would like to order prior to your printing appointment, payment can be made via bank transfer. Please Contact Me for details.

I also accept cash and Visa, Maestro, MasterCard & American Express debit/credit cards at your printing appointment.

Gift Certificates are also available and can be Gift Boxed if you so wish for an additional fee.

Replacement Print Kits

Replacement kits can be sent out to you in the post and will include  a pre-paid envelope back to me at the Studio.  Please see CREATING YOUR PRINTS for more details and rest assured, this will only ever be as a last resort!

Fingerprint Putty Kit - Charged at £5 per kit for one person.

Inkless Print Kits - Charged at £5 per kit for one person.

If you already have prints, handwriting samples or children's simple drawings, you can email them to me. Contact Me to discuss this process.

Free Delivery

Once your piece of jewellery has been checked by me to ensure the highest quality, it will be sent to you in a ribbon-tied Sweetpea Prints presentation box including FREE Royal Mail Special Delivery Guaranteed by 1pm - giving you peace of mind that your special keepsake is being handled with care.

Worldwide postage is available and prices will be confirmed for you before posting.

Returns Policy

A great amount of care, love and attention goes into every Sweetpea Prints keepsake I make and I hope you will be delighted with your purchase. However, if your keepsake should arrive with you and a manufacturing fault is found, please Contact Me, to discuss a repair or replacement at no further cost to you.  If an item arrives and you decide you no longer want to keep it or personalisation is incorrect due to an error on your behalf, a return cannot be granted due to its personalised nature and no refund can be given. (Consumer Rights Act 2015).

All fine silver charms are handmade at the Sweetpea Prints studio and due to the nature of the crafting process, a uniform finish across your charm cannot be achieved. You will notice fine curves, creases and indentations created when the clay is rolled and much like a fingerprint, each silver charm is unique. This handcrafted nature of your charm is one more way your jewellery becomes just as individual as you...there is such a unique and tactile feel to each single piece of silver that could never be replicated again.

Please check your order details carefully in particular text you wish to be inscribed onto your keepsake or any design requirements you have specified such as Fingerprint/Miniature Print placement. The costs involved to rectify/remake a keepsake will be borne by the customer.

Please ensure you are happy with your prints at the time of printing (either at home or at the studio). By returning any Putty Kits or Inkless Print Kits to me, you are approving them for use on your keepsake.

Repairs

Due to the delicate nature of silver, your jewellery can become damaged. Please visit Silver Care for more information. Inspect your jewellery and fittings regularly for signs of wear to minimise the risk of loss. In the unlikely event your jewellery needs a repair within six months (not including damage caused by obvious misuse, lost or stolen items, general wear and tear, scratched surfaces or snapped chains), please contact me to discuss a repair. Items are to be sent by Special Delivery and postage should be borne by the customer.

Cancelling Your Order

If I have not begun to make your keepsake or artwork, then you can cancel your order and a full refund will be given. If any Fingerprint Putty or Inkless Print Kits have been sent to you, a partial refund (less the cost of the kit) will be given.

Your information is held by Sweetpea Prints in accordance with the Data Protection Act 1998.

Please enjoy looking at the entire range of jewellery & keepsakes that I have to offer at Sweetpea Prints. You are most welcome to contact me via this website, the Facebook page or on my mobile 07528 586658 to discuss your queries, orders and printing appointments. I look forward to meeting you.

Approx charm sizes

Heart, Star & Circle: small 15x15mm, medium 20x20mm, Large 25x25mm.

Wavy Heart: small 15x17mm, medium 20x23mm, Large 25x33mm.

Oval: dinky 5x10mm, small 9x15mm, medium 14x20mm, Large 17x25mm.

Rectangle: medium 13x20 mm, large 15x25mm

Cufflink squares: 13x13mm

Floating charms: 10x10mm

Co-ordinates Bar: 5x25mm

Golf Ball Marker: 23mm